At Orbit Serviced Apartments, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when you use our website, book our services, or communicate with us. By using Orbit Serviced Apartments, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use our services:
a. Personal Information
When you make a booking or inquire about our services, we may collect:
- Name
- Contact details (email, phone number)
- Payment information (credit card or other payment details)
- Identification documents (passport, driver’s license)
- Address
- Preferences or special requests regarding your stay
b. Non-Personal Information
We may collect non-identifiable information, including:
- Browser type and version
- Device type
- IP address
- Pages visited on our website
- Duration of your visit
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and confirm your bookings.
- To communicate with you about your reservation and provide customer service.
- To send you updates, offers, and promotional content (if you opt-in).
- To improve our website and services.
- To comply with legal obligations and protect the security of our business.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except as necessary to:
- Process your booking and payment through trusted third-party service providers.
- Comply with legal obligations or enforce our policies.
- Protect the safety and security of our guests and staff.
4. Data Security
We take the security of your personal information seriously and employ industry-standard security measures such as encryption, firewalls, and secure payment gateways. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Retention of Data
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, it will be securely deleted.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. You may adjust your browser settings to refuse cookies, but this may limit certain functionalities of the website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Your Rights
You have the right to:
- Access and obtain a copy of your personal information.
- Request corrections to any inaccurate information.
- Request the deletion of your personal information.
- Withdraw consent for the processing of your personal data at any time.
To exercise these rights, please contact us at [Insert Contact Information].
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us